Privacy Policy
For responsible data handling, this Privacy Policy describes the personal information we collect, how it is used, when it may be disclosed, and the choices available when you browse, buy from, or contact our store.
Retention, Security, and Children
To explain our data practices, we retain information for as long as reasonably necessary for orders, support, legal compliance, dispute resolution, and security. We use reasonable safeguards, but no system is completely secure. For a clear account of data use, our services are not directed to children under 13, and we do not knowingly collect their personal information.
Do Not Sell or Share and GPC
For customer choice and control, to submit a Do Not Sell or Share My Personal Information request, contact us using the details below. Where legally required, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending the signal. For customer reference, we may need to verify other requests.
CCPA/CPRA and U.S. Privacy Rights
For privacy transparency, Subject to eligibility and exceptions under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), users may request access to or knowledge of personal information, correction, deletion, portability, and information about categories of collection, use, and disclosure. Users may also opt out of sale or sharing for cross-context behavioral advertising and may exercise other rights provided by applicable U.S. state law without discriminatory treatment.
Information We Collect
- Under applicable U.S. privacy law, Identifiers and contact details, such as name, email, phone number, billing address, and shipping address.
- To make these choices accessible, Order, payment, return, exchange, and customer-service information.
- Within our privacy program, Device, browser, IP address, cookie identifiers, and store-usage information.
- For a clear account of data use, Information you voluntarily submit in messages, reviews, forms, or account settings.
How We Use Information
As part of our privacy standard, we use personal information to provide and improve the store, process payments, fulfill and track orders, handle returns and exchanges, prevent fraud, provide support, comply with law, and send marketing where allowed.
Cookies and Advertising
To describe available privacy rights, we and our service providers use Cookies and similar technologies for store functionality, analytics, fraud prevention, and advertising. We may use Google Ads, including Remarketing and Conversion Tracking, to measure advertising performance and show relevant advertising. Within our information practices, Browser or device controls may limit nonessential Cookies.
Changes and Requests
As part of our privacy standard, we may update this policy to reflect operational or legal changes. Send privacy questions and rights requests to the contact email below.
Disclosures
Under this privacy notice, we may disclose information to Shopify, payment processors, fulfillment and shipping providers, analytics and advertising providers, professional advisers, and authorities when needed to provide services or comply with law.
Merchant and Customer Care Information
For customer reference, Store name: thehydrojug
Within our information practices, Contact email: Support@thehydrorld.shop
Under this privacy notice, Phone: (302) 577-9545
For privacy transparency, Physical and return address: 262 W Water St, Dover, DE 19904, US
To explain our data practices, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).